You know that person at the office (or friends or family) who drives you nuts? They’re critical, snarky, and often downright nasty in a backhanded “who me?” kind of way. Oh, and they ruin your day on a regular basis. If you had any shot at happiness, they stomped, smashed and probably spit on it on their way out the door.
When our leadership team was brought in to “save” a failing division, we knew it would be tough. Unfortunately, like it so often happens in the recruiting process, we were sold a situation that was more wishful thinking than reality.