I’ve been sick for a week now. Not just a little cold, but hacking cough, sore throat, achy, and absolutely exhausted. I’m sure it’s the flu and it appears to be very fond of me. It happens that my illness has coincided with a critical point for one of my husband’s projects at work. Not just a little project, but one that requires long and odd hours as he tries to make magic happen.
Unfortunately, we’ve both been so caught up in our own worlds, that while we sense one another’s challenges, we have not really spent any time connecting. Ultimately, we took our alliance for granted instead of reviewing, renewing and building an alliance with intention.
Alli’s Bubble: I feel like crap. The kids are insane this week. I can barely move. I need help. Husband cares more about work than his sick wife. He’s back at the office every night after coming home for a quick dinner and I’m flying solo on kid duty.
Husband’s Bubble: I’ve got to make this project work. I’m willing to do whatever it takes, after all, this is only the short term with my hours. If it’s going to succeed it’s up to me. I know Alli’s sick, but I’m doing everything I can. She says she understands. I hope I don’t catch what she has.
Truth: He made the kids lunches before going back to work, picked up dinner, let me rest. The other side of the truth is that I encouraged him to go back to work – this project is really important to him. He was too stressed to sit around watching Big Bang Theory with his hacking wife and I didn’t demand it (even though I secretly wanted it).
Yes, each of us was living our week in our own bubble, seeing the world from our own point of view with little appreciation for the other’s true challenges. While this has been my life for the past week, it felt a lot like déjà vu because I’ve seen it happen at work many times too. At the office, I’ve been on both sides of the fence.
Sound familiar? Is this your life at the office without an explicit alliance?
Your Bubble: My boss gave me this big project and I said I understood what I would need to do to get it done, because in the moment, I did. Now that I’m in it, I don’t. I’ve sent my boss at least 6 emails today asking clarifying questions and they’ve only responded to one. Do they really want me to get this done? I was told this was “top priority.” I canceled my dinner with friends to make this happen. Does my boss even care?
Your Boss’s Bubble: OMG. It’s another day with back to back meetings with a conference call squeezed in over lunch. Thank goodness the work is moving forward and I had time to meet with (your name here) yesterday. Can I possibly have 148 new messages in my inbox? It’s not even two o’clock.
Truth: You are excited that your boss trusted you enough to lead this effort since you’ve been asking for more responsibility. It’s also true that your boss didn’t tell you what do to if you needed additional support. Your boss is rarely in their office and you have no idea where they go all day. Regretfully, you have no boundaries to your alliance on this effort and you feel left out in the cold.
Be a Leader! Take Responsibility for Building an Alliance in Your Relationships
Leadership requires you to see both sides. How can you do that in the midst of your hectic life and work?
You may not have oodles of hours (or desire) to devote to conversations about your personal or work-based relationships, but focused, honest and timely discussion is critical. It’s through these powerful perspective sharing and shifting conversations you are building an alliance based on explicit needs, goals and expectations.
1) Schedule time to talk to each other (email is not the answer)
2) Be prepared to say these four things:
1. Say what you mean
If it’s not OK, speak up. Don’t assume that your boss, spouse or BFF knows that you secretly mean the exact opposite of what you’re saying. Give up the idea that “if they really knew me, they’d know what I’m really thinking.”
In fact, there may be times that people do know that your thoughts are out of alignment with your words and simply choose to ignore it because all they have room for is their own crazy life and career challenges. It’s easier to assume that you’re speaking the truth and not only saying what you think other’s want to hear from you.
Can you see how this could lead to an alliance built on shaky ground?
You mean: I need you to own and do this. You say: I need you to help me with this.
You mean: I can’t figure this out. You say: I’m working on it.
You mean: I expect you to step in when I need you. You say: I’m good.
[Tweet “Leaders aren’t martyrs or mind readers. Speak up!”]
2. Say what you need
If you really can’t cope without their support, you need to be clear on exactly what you need. Will you and your college around the corner define “support” the same way? Unlikely. Why leave people guessing what you need and risk being let down?
Remember, you’re seeing the world through your bubble and so is the other person in your alliance. I’m willing to bet you’re not looking at all the ways you can make their life easier, you’re looking at how your life can be easier. Before handing over a list of demands, create a distinction in your own mind between “I need” and “I want” and “I wish” before you open the discussion.
Imagine the power of an alliance built on a clear understanding of needs and expectations.
I need you to pick up dinner. I want you to pick up dinner, feed everyone, clean up, put everyone to bed, make tomorrow’s lunches. I wish you would then bring me a cool drink and two Advil on a silver platter.
I need you to write the business case for this project. I want you to run with it, set up meetings, and put together the business case. I wish you would also pitch it to a few people to find the holes, address all the gaps, and put it in an awesome PPT deck I can share at the next executive meeting.
3. Say how you can help
As much as it may seem like it from the view inside of your me-me-me bubble, the world does not rotate around you. When you’re co-creating an alliance to create success, you’ve got to shift your view from ME to WE, and put some sweat in the game.
“How can I help?” is a powerful question to ask, but another powerful tool in your alliance building is to share what you can and are willing to do.
Have you ever been asked if you need anything else, and your answer is genuinely no, because you have absolutely no idea what to ask for? Imagine how much easier things would be if you knew what’s possible.
An alliance created from possibility will help you move forward and avoid getting stuck.
“I have to go back to work tonight,” my husband told me, “but I can come home early tomorrow to get the kids to swim lessons if you’re still not feeling well so you don’t have to go.” I never thought that would be possible and was thrilled that was the case.
“I have back to back meetings today,” said your boss, “but if you need me, pop your head in and I will definitely step out.” One sentence that could stop endless hours of debate and going down the wrong track.
4. Say your boundaries
If you can, if you can’t if you won’t, if you shouldn’t… all of that is a part of your personal boundaries.
I made a mistake this week, I got angry at my husband for abandoning me in my hour of need. I flipped out that I couldn’t do it anymore and our children were making me crazy. I lost it.
Truthfully, he told me what he needed, told me what he wanted, offered to help and walked miles beyond my boundaries – because I let him. Feeling dazed and lost I turned to him in anger instead of focusing on myself, my choices, and our alliance.
Reminds me of when I got on an airplane for work, last minute, canceling my anniversary dinner, instead of saying “I can’t this time.”
All that frustration and belief that I was stuck in a bad situation, was really the product of my choice to step on and over my personal boundaries. I moved the stick instead of standing with courage. Sigh.
Your boundaries are non-negotiable and they should never be made into guessing game. Learn them, understand them and share and they’ll form the basis of your shared universe and powerful alliance.
[Tweet “If you have a line in the sand, tell someone it’s there before you cross it.”]
What do you need to say to create a stronger alliance for success in your work or personal life?
For coaching, consulting or speaking Let’s Connect!
PS. If you feel stuck in your own bubble, maybe it’s time to POP it Get Unstuck and Choose to Move
Chery Gegelman says
Alli – This post was just what I needed today!
I read it thinking of you, hoping you are on the mend, admiring your openness, and appreciating your powerful points.
I nodded in agreement through 98% of it. And then I read something that I needed to be reminded of right now… “Your boundaries are non-negotiable and they should never be made into guessing game. Learn them, understand them and share and they’ll form the basis of your shared universe and powerful alliance.”
My boundaries are clear. To me. But I have assumed (this week) that they are clear to others. And that is an incorrect assumption.
Thank you for the reminder! Big hugs and virtual chicken soup to you!!!
Alli Polin says
I’m so glad it hit you at the right time! (love when that happens). I’m continually discovering new boundaries and if they’re new to me, there new to the people in my life who matter.
Thanks for your great feedback and well wishes too. I can’t believe I’m still sick! It’s day nine – guess I’m going to have to suck it up and head to the doctors. Better keep an alliance in mind… I’ve been known to be in my “I’m so sick” bubble 🙂
Thanks, Chery!
Karin Hurt says
This is a fantastic way of viewing this and discussing it. I’m going to share in my MBA class on managing difficult people. Thank you!
Alli Polin says
Excellent! Hope it adds new ideas to the conversation!
Thanks, Karin!
Cynthia Bazin says
Wow Alli! Excellent article! You demonstrate some excellent points that can be discussed with our teams. I am going to do that. I hope you get better really soon!! Keep us updated my friend. You are awesome.
Alli Polin says
Awesome! Thanks, Cindy!
Better each day… just wish it was faster!
Reaching out, building relationships is one of your greatest strengths. Thanks for your connection!
Samantha Hall says
I LOVE this post Alli! Your personal real life example in your marriage is such a great way to show how this happens in many of our relationships, including work and what to do about it.
It is so much easier when we learn to be transparent in the moment then it is when we let things build up over time. Then people on the receiving end wind up wondering where ‘THAT’ came from! lol
And ‘THAT’ builds up over time when, as you’ve so clearly revealed, when we either don’t KNOW what our personal boundaries and limits are, or we haven’t been protecting and enforcing them. Meaning, we keep letting people bust them whether it’s our own children, spouses, friends, coworkers, boss , etc.
Learning assertiveness in the moment can save us a lot of hardship later in any of our relationships.
Great examples and great advice. And most of all, I hope you are feeling better today!!!
x
Alli Polin says
Thanks, Samantha! Yes… letting things build over time is never a good idea. Why wait until things are unbearable? That’s why people leave marriages and start their job search.
It can feel so scary, or maybe just really formal to talk about a working alliance in our relationships, but the payoff for the discomfort is worth it.
It IS assertiveness! Thanks for adding that word – it’s owning our feelings, needs and boundaries while simultaneously respecting the needs, feelings and boundaries of others. Assertiveness doesn’t have to mean self-centered. It’s standing up for the relationship and for co-creating success when it really matters.
Always grateful for your insights! Thank you for adding depth to this conversation!
Joy Guthrie says
So sorry that you have been so ill, Alli! Having an illness like the flu can also alter your perceptions about the world in a negative way. Thank you for sharing a depth of insight that’s difficult to find even when you’re feeling wonderful (much less when you’re not). Enjoyed your post!
Alli Polin says
Thanks, Joy! Yes, it’s hard to see anything good when I forget to take Advil every four hours.
Many thanks for your feedback. Means a lot!
John Bennett says
Especially as I work through your incredible (for me – consider it if you’ve not done so!!!) online course, this post is so powerful for me. Asking if “XXX” might help rather than asking what I might fo to help is such an incredible improvement!!! And if the suggestion is a promising approach not even on the radar, imagine the multiple positive impacts on the relationship…
Alli Polin says
Thanks, John!
I know that often I don’t know what to ask for…. so I go with nothing…. or the thing that makes me the least “needy.” It doesn’t mean as leaders and partners we shouldn’t ask, but we can also help move things forward in a much more powerful way.
Love imagining the multiple positive impacts!
Terri Klass says
Excellent post for all of us to read, Alli!
First I must say that being sick when the kids need to be taken care of isn’t for the faint of heart. Kids are so demanding and we harness great guilt in making sure all their needs are met. So kudos to you for surviving the flu and being the one mostly in charge.
I loved how you tied this to the workplace and making sure expectations are clear and honest. I find that our bubbles get thicker when we don’t share honest feedback and stew in our frustrations. I see this this with leaders who have very demanding clients and need to jump when they are called. Both the boss and their team members need to acknowledge “this stinks” and then regroup on how to best be productive.
I hope you are flu-free and up and about! 🙂
Alli Polin says
Terri – you’re absolutely right. “Our bubbles get thicker when we don’t share honest feedback and stew in our frustrations.” It’s easy to start to see the person as bad instead of the situation – which can be changed! Conversations like this one do bring discomfort for many, but it’s working through it, with honesty, that will move the relationship and the work forward.
I can’t remember the last time I was sick for 10 days! (thank goodness) I hope to go many, many years before it happens again.
Thanks, Terri!
Jon Mertz says
Love the bubble image, as it helps build greater empathy for what another may be thinking, saying, or what we are not hearing well. I think maybe the question or statement to add is “You are not really hearing what I am saying!” In other words, at times, we need to be more vocal in shaking others awake to better listening while taking firmer stands.
Great post, as usual, Alli!
Jon
Alli Polin says
Excellent addition, Jon!
I’ve said to my husband: “I need you to hear me.” that’s more than what I say next (uncovering my deeper needs or truths) but taking responsibility for making my message clear and heard. I don’t shut down with a demand after that… it opens the gate of conversation in a new way… by “shaking others awake” as you suggest.
Fantastic addition, Jon! Thank you!